Scope of This Policy
This policy applies to the official Panda Chengdu Tours website, as well as the services we provide related to inbound travel to Chengdu and Sichuan.
We strictly comply with local data protection laws and regulations and are fully committed to ensuring the security of your personal information.
By using our website or services, you acknowledge and agree to all terms of this policy.
Personal Information We Collect
We collect only the information necessary to provide travel services, which falls into two categories:
- Information you actively submit: This includes your name, email address, phone number, nationality, travel dates, and specific travel needs, all of which are provided through the inquiry form you fill out.
- Information collected automatically: This includes your device model, browser version, and website browsing history, and is used solely to optimize your browsing experience.
Purposes of Using Personal Information
We will only use your personal information in the following scenarios:
- To respond to your travel inquiries and match you with suitable local travel itineraries in Chengdu
- To coordinate itinerary details and provide you with comprehensive travel services
- To send you Chengdu travel-related updates and exclusive offers, with your explicit consent
- To optimize website functionality and enhance the overall user experience
- To meet legal compliance requirements and ensure the secure operation of our website and services
Sharing and Disclosure of Information
We will never sell or rent your personal information.
We will share limited personal information only in two necessary scenarios:
- Sharing with legitimate travel service providers in Chengdu with whom we partner, solely for the purpose of arranging your itinerary. We require our partners to strictly comply with data protection regulations.
- Providing relevant information in accordance with established procedures, as required by law or official regulatory requirements.
Data Storage and Security Measures
We employ industry-standard security technologies and management practices to prevent the leakage, tampering, or misuse of your personal information.
We retain your information only for as long as necessary to provide our services; after this period, it will be securely deleted or anonymized.
All your data is stored on servers that meet security standards.
Your Data Rights
Under data protection laws, you have all of the following rights:
- Right of Access: You may request to view all of your personal information stored by us
- Right to Rectification: You may request the correction of inaccurate or incomplete personal information
- Right to Erasure: You may request the deletion of your personal information, except where retention is required by law
- Right to Withdraw Consent: You may withdraw your prior consent to the use of your information at any time
- Right to Restrict Processing: You may request that we restrict our use of your personal information
- Right to Data Portability: You may request to receive a copy of your personal information in a machine-readable format
- Right to File a Complaint: You have the right to file a complaint with your local data protection authority
You may exercise all of the above rights by using the contact information provided at the end of this document.
Cookie Policy
Our website uses cookies to optimize your browsing experience and remember your preferences.
You can disable cookies at any time in your browser settings, but doing so may affect the proper functioning of some website features.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy policies or content of third-party websites; we recommend that you review their privacy policies when visiting them.
Privacy Protection for Minors
Our travel services are not intended for minors under the age of 16.
We do not actively collect personal information from individuals under the age of 16.
If a guardian discovers any related issues, they may contact us at any time for resolution.
Policy Updates
We may revise this Privacy Policy in response to legal updates or service adjustments.
Revised policies will be posted directly on this page, and you will be notified of major changes through reasonable means.
Contact Information
If you have any questions or suggestions regarding this Privacy Policy, or if you need to exercise your data rights, you may contact us via email
at:sunnyhappyforever8@gmail.com
We will respond to all your requests within a reasonable business timeframe.